Privacy Policy
RiskSpot, its subsidiary, and affiliates (referred to as “RiskSpot,” “we,” “us,” or “our”) are committed to safeguarding the privacy of individuals and the personal information we collect or control in the course of our business operations. This Privacy Policy applies to the website www.riskspot.io (the “Site”) and our products (collectively, the “Services”) owned and operated by us on our software-as-a-service platform (the “Platform”). This Privacy Policy (“this Policy”) explains how we collect, use, share, store, and retain personal information and outlines your rights concerning your privacy. We are committed to ensuring compliance with all applicable privacy laws, including Ghanaian data protection laws and other relevant African data privacy regulations. We may periodically review and update this Policy from time to time and will post a revised version on the Site. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or with a notice on the Site prior to the changes becoming effective.
What is Personal Information?
Personal Information is any information where your identity is reasonably ascertainable. It includes information that can be used to identify you. Depending on how you interact with us, this broad definition may include information such as your name, email address, physical address, phone number, or company or business name (collectively, “Personal Information”).
What Personal Information do we collect?
The categories of Personal Information we collect depend on whether you are a customer, vendor, Platform user, business partner, supplier, job applicant, or visitor to the Site.
Customers
For customers, Personal Information that we collect may include:
Business contact details including name, job title or position, business physical address, business email address, and business phone numbers of employees and representatives authorized to use the Services;
Invoicing and payment details;
Records of customer’s use of our Services;
Prospective customer’s business contact details, including name, job title or position, business physical address, business email address, and * business phone number of employees and representatives;
Log file data which may include internet protocol (IP) addresses, browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information.
Vendors, Other Platform Users
For vendors and other Platform users, Personal Information that we collect may include:
Business contact details such as your name, business email address, and business phone number;
Log file data which may include internet protocol (IP) addresses, browser type, URLs of referring/exit pages, operating system, date/time stamp, information you search for within the platform, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information.
Business Partners and Suppliers of RiskSpot
For business partners (e.g., reseller) and suppliers of products and services to RiskSpot, Personal Information that we collect may include:
Business contact details such as your name, business email address, business physical address, and business phone number;
Invoicing and payment details.
Applicants and Future Staff
For applicants and future staff, Personal Information that we collect may include:
Contact details such as your name, physical address, email address, and phone number;
Employment related information such as information in your resume regarding previous working experience, qualifications and certifications, police clearance (where applicable), referee details;
References for future staff, which may include name, title, company, email address, and phone number;
Records of communications with us which may include information gathered during interviews.
Visitors to the Site
For individuals who visit the Site, Personal Information collected from the Site may include:
Your name, address, email address, phone number, and possibly financial and credit card data through information that you submit;
Technical information such as Internet Protocol (IP) address used to connect your computer to the internet, browser information, operating systems and platforms (“Technical Information”);
Information about your visit including the Uniform Resource Locators (URL) clickstream to and through the Site, geolocation, length of your visit, pages viewed, and page interaction information which may include scrolling, clicks, and mouse-overs (“Visit Information”).
How do we collect Personal Information?
Information You Provide To Us
Personal Information may be provided directly by you or a representative when you interact with our Platform, create an account, complete a questionnaire, post a public profile, or communicate with our customer support team.
Information We Receive From Other Sources
Personal Information may be collected or received from other users of the Platform, our business partners, third-party services, and through participation in events. It may also be collected through publicly available means, including websites, social media platforms, recruitment platforms, public databases, and other sources.Information Collected Automatically
Personal Information such as technical information and visit information is automatically collected during your visit to the Site and the Platform through tracking systems such as cookies, web beacons, clear gifs, and log files.
Why do we need your Personal Information?
We need Personal Information to provide our Services and carry out incidental functions such as account management, service support, and business operations. We use Personal Information for various purposes including processing applications, providing services, managing accounts, communication, marketing, improvement of services, security, troubleshooting, and compliance with legal obligations.
How do we use or share your Personal Information?
We use Personal Information to provide our Services, manage accounts, communicate with users, improve services, ensure security, and comply with legal obligations. We may share Personal Information with third-party service providers, business partners, and suppliers as necessary to provide our Services and support our business operations.
Where is Personal Information stored and processed?
Personal Information may be stored and processed in countries with differing privacy laws. While we take reasonable steps to ensure compliance with applicable data protection laws, you acknowledge potential risks associated with processing Personal Information in certain countries.
Opting out and Unsubscribing
You can unsubscribe at any time from receiving communications from RiskSpot. Customers cannot opt-out from receiving transactional emails relating to the use of our Platform and Services.
Reviewing, Updating, Correcting, or Removing Your Personal Information
You may have certain privacy rights to your Personal Information under applicable privacy laws. You can request access, correction, deletion, or object to further processing of your Personal Information by contacting us.
Limited use disclosure
Riskspot's use and transfer to any other app of information received from Google APIs will adhere to Google https://developers.google.com/terms/api-services-user-data-policy, including the Limited Use requirements.
Complaints or concerns
If you have any complaints or concerns regarding how your Personal Information has been handled, you may contact us directly. We will promptly investigate and attempt to resolve the matter.
Contact Us
If you have inquiries or concerns about RiskSpot’s Privacy Policy, please contact us at privacy@riskspot.com.